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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Have a new HP Officejet Pro 8610, have installed all cd

Customer Question

Have a new HP Officejet Pro 8610, have installed all cd hardware to my Toshiba Satellite L875D-S7332 laptop. Went to www.hp.com/go/tools and used Print and Scan Doctor tool.Printer is setup wireless, computer is setup wireless but my printer will not print to my computer. This computer has run an HP 8600 for over two yrs. with no trouble.
Submitted: 9 months ago.
Category: Printers
Expert:  Kamil Anwar replied 9 months ago.

Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly?
Thanks