Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
What is the model and make of your Printer ?
Are you using a Windows or Apple Mac computer ?
I will send you the instructions.
May I connect to your computer and show you how to do wireless scan ? I think this will be more productive as I can show it directly to you
I can securely connect to yoru computer and setup everything for you. I can do this without any additional payment.
If you would like instructions, please let me know and I will send them
If you prefer instructions, then follow the steps below;
Download and install this scanning application MP Navigator from here --> http://bit.do/bLNRT
When you click the link above, it will install the scanning application. Go to Start and you will find MP Navigator in the list of apps.
Open MP Navigator and does it allow you to scan ?
Are you online ?