Hi there and welcome
I want you please to run a clean. To do this, on the printer
Use the (LEFT ARROW) or the (RIGHT ARROW) button to select Service, and then press (SELECT).
Use the (LEFT ARROW) or the (RIGHT ARROW) button to select Cleaning Mode, and then press (SELECT).
A page feeds through the printer slowly. Discard the page when the process is completed.
Load plain letter or A4 paper when prompted.
Press (SELECT) again to confirm and begin the cleaning process.
Once done, tell me if it now prints correctly please