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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I am trying to download software to enable my new Brother

Customer Question

I am trying to download software to enable my new Brother printer (J4120DW) to operate with my Apple (10.10.5). I have dowloaded a program from the supplied disc but cannot complete the process. Can you walk me through it?
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is there any error or message?

Please reply at the box below. Thank you.

Expert:  Viet - Printer Tech replied 1 year ago.

Is the printer connected to the computer with a USB cable? Or is the connection wireless?

When you are available, please type at the box below, then click on the Send button below to communicate with me. Thank you.