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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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0xEA Epson error???
, Printer paper gets stuck New

Customer Question

0xEA Epson error???
JA: Thanks. Can you give me any more details about your issue?
Customer: Printer paper gets stuck New Epson XP 620
JA: OK got it. Last thing — Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Printers
Expert:  Kamil Anwar replied 10 months ago.

Let me know when you're ready so i can instruct you. Thanks

Customer: replied 10 months ago.
ready
Expert:  Kamil Anwar replied 10 months ago.

Is there any thing stuck in the printer at the moment?

Customer: replied 10 months ago.
Expert:  Kamil Anwar replied 10 months ago.

Please follow steps HERE to remove stuck paper from the printer. Once done, let me know.

Expert:  Kamil Anwar replied 10 months ago.

Did it fix the issue?

Customer: replied 10 months ago.
No I even removed all the paper except a couple sheets. It did not jam this time but still it went back to the error.
Expert:  Kamil Anwar replied 10 months ago.

Can you inspect the printer for Packaging Material stucked inside, Cartridges not seated properly?