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Robert M.
Robert M., Consultant
Category: Printers
Satisfied Customers: 8751
Experience:  30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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I am using Epson workforce 845 scanner (flatbed) and when I

Customer Question

I am using Epson workforce 845 scanner (flatbed) and when I scan an illustration drawn on white paper, the paper looks dirty (grey). I've cleaned the glass, but don't know what else to try
Submitted: 10 months ago.
Category: Printers
Expert:  Robert M. replied 10 months ago.

there should be a brightness adjustment in the scanning software

other than that it might be a dim bulb in the scanner or the paper not flush with the glass

but if its the bulb its easier to adjust the brightness than to put a new bulb in