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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 31286
Experience:  Printer and scanner problem resolver for over 15 years
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I have a Model MFC784W. Lost my wifi when I installed a new

Customer Question

I have a Model MFC784W. Lost my wifi when I installed a new modem and had to change my network name (the new name could not have a space in the name). I am now trying to reset the printer wifi network. Using the printer disk, I reached the point where I have a popup window that says "Installing Work Force 600 Series Drivers". The window has now been on for over 15 minutes. Seems too long for me (on my iMac). What to do?
Submitted: 10 months ago.
Category: Printers
Expert:  Richard replied 10 months ago.

Hi there and welcome

Can you restart the Mac and try to install it again.

Tell me if it then allows you to do the installation please.

Expert:  Richard replied 10 months ago.

Hi there and welcome

I Skype, click on Skype at the top left, then choose Sign Out.

This will sign you out of Skype.

The your brought back to the sign in window.

There put her details in and it will then sign in with her account.

Let me know how you go please.