How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask VanMagnus Systems Your Own Question
VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1149
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
16924516
Type Your Printers Question Here...
VanMagnus Systems is online now
A new question is answered every 9 seconds

I have a fuji xerox Docuprint CM225 fw printer. It is

Customer Question

I have a fuji xerox Docuprint CM225 fw printer. It is displaying the error to call for tech support the error number is ***** This is supposedly a fax card issue. I have restarted a number of times. The machine goes through all the startup functions and then hit the nice red screen with the error. I couldn't see how to do a hard reset of the printer. I took out the phone connection thinking that would help. No!
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.

Hello and thank you for choosing JA for your support needs. Sorry for the error Sir or Madam. Well I am sorry to be the bearer of bad news (Please do not shoot the messenger comes to mind here.) the Error that you inquired about means that your Multi-Function Device has an "Error" with the built in Fax Card. So that is your initial question answered.

Now you are in Aussie Land, so we need to get you to a local Xerox Authorized Repair Center. So with that being said Sir. Here is the site and C/S number for Xerox Aussie Land:

1800 028 962

http://www.fujixerox.com.au/company/customer_support.jsp

Please Consider a Positive Rating for the Service Received. Lastly, BONUSES are always welcome.