Hello and thank you for choosing JA for your support needs. Sorry for the error Sir or Madam. Well I am sorry to be the bearer of bad news (Please do not shoot the messenger comes to mind here.) the Error that you inquired about means that your Multi-Function Device has an "Error" with the built in Fax Card. So that is your initial question answered.
Now you are in Aussie Land, so we need to get you to a local Xerox Authorized Repair Center. So with that being said Sir. Here is the site and C/S number for Xerox Aussie Land:
1800 028 962
Please Consider a Positive Rating for the Service Received. Lastly, BONUSES are always welcome.