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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5076
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I somehow screwed up my web cam and cannot find it's

Customer Question

I somehow screwed up my web cam and cannot find it's software - may need to reinstall that software
Submitted: 1 year ago.
Category: Printers
Expert:  Jason Jones replied 1 year ago.


I am the person that will be helping you today.

Which webcam are you referring to? Is it the built in one or an external one?

I will be standing by.

Thank you,

Expert:  Jason Jones replied 1 year ago.


Do you still need help with this problem or has your webcam started working?

Thank you. I will be standing by,

Customer: replied 1 year ago.
Sorry, got called away. Yes it's the built in camera. I expect to be available for the nextm couple of days. Thanks for your response
Expert:  Jason Jones replied 1 year ago.

Thank you for the update. May I start a remote screen sharing session with you so that I can better help you resolve this problem? When the remote begins, a chat window will appear that we can use to communicate with each other.

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