Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
First, this site has subscription and phone call upgrade options, both are optional. Otherwise you'll continue here under the one time fee.
Can you please provide the make/model of the printer, and double check the exact code?Presumably that is an epson code and you may mean 0xEA?
I had no information from you. I'd be happy to provide an answer, but I needed the requested details from you, including the model number and confirmation of the actual code you are getting (what you sent is not a valid code).
Per the terms of the site you agreed to, you are charged upon corresponding with an expert. You paid your fee to the site (not to me).
I cannot access any account matters or give you a refund, but if you'd kindly communicate the requested details, I can then furnish an answer for you.