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Quiksilver07070
Quiksilver07070, Computer Support Specialist
Category: Printers
Satisfied Customers: 793
Experience:  Networking, hardware, software, various OS's, Email Web and domain hosting, DNS
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My MG2920 printer is printing only partial pages- how can I

Customer Question

my MG2920 printer is printing only partial pages- how can I get back to full-page printing?
Submitted: 1 year ago.
Category: Printers
Expert:  Quiksilver07070 replied 1 year ago.

Hello and thank you for choosing JUSTANSWER.com

.

Can you tell me if the ink cartridges are new or old?

Also...when did you purchase or receive this printer? Basically....how old is this printer?

What version of Windows do you have? Win7, Win8, or Win10?

Customer: replied 1 year ago.
caRTRIDGES ARE BRAND NEW-PRINTER WORKED PROPERLY A DAY AGO WITH NEW CARTRIDGES...DON'T KNOW THE AGE OF THE PRINTER....WINDOWS VERSION 7......
Expert:  Quiksilver07070 replied 1 year ago.

Can you print a TEST page from the printer?

This will make sure the PRINTER itself is not malfunctioning.

If the TEST print comes out fine, then the problem lies on the computer software.

.

And we can look at UNinstalling and REinstalling the printer software and drivers.