Hello and thank you for choosing JA for your support needs.
How old is your Printer?
OK, the USB Cable came with the Printer? The version of Windows that you are using?
Ok, I am here. What do you mean as to the Cable being fairly new?
Does it have a sticker on it indicating its speed?
Ok, is there a model number on the cable? that would help find out its speed.
Also, what make is the PC or Laptop? DELL, HP, IBM or????
Ok. The Cable is there a model number or serial number on it???
I desire to make sure that the Cable is USB 2.0 or higher in speed. Then after finding that out, we can tweak Windows 8.1 to allow greater speed and leaving the USB up and ready at all times....