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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Printer SCX-3400 is working OK printing from Word etc.

Customer Question

Printer SCX-3400 is working OK printing from Word etc. However asking "Scan a document or picture" I receive an error message "Operation could not be completed (error 0x00015). The device is not ready".
Submitted: 10 months ago.
Category: Printers
Expert:  Harold Hanna replied 10 months ago.

Hello Victor how are you today?