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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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When I want to scan with my Canon MF8030Cn, I get the error

Customer Question

Customer: My name is***** want to scan with my Canon MF8030Cn, I get the error code 255,0,0.
JA: Thanks. Can you give me any more details about your issue?
Customer: I could scan Always, but only recently, I can print on my Canon , but when I will scan via MPToolbox, everything goes well, until the moment scanning has to start, I get message: Error 255,0,0 and it is over.
JA: OK got it. Last thing — Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Printers
Expert:  Dustin replied 1 year ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

To get started, I need to know what type of computer you're using.

Windows XP, Widows Vista, Windows 7, Windows 8, Or a Mac.

If it's a Mac, please check the OSX version as follows.

Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Also, would you prefer I assist you by written support only?

Or would you like to speak over the phone and /or have me connect directly to your computer to work on this issue in person.

Thank you,

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Customer: replied 1 year ago.
Dear Dustin,
I already gave these info about my printer.
Meanwhile I did solve the problem myself.
Thanks for the attention to my problem.
I will no further need "just answer"
Please do unsubscribe me.Best regards
Expert:  Dustin replied 1 year ago.

The link below will help you cancel your subscription.

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