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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an XP-830 printer. I am trying to print a label sent

Customer Question

I have an XP-830 printer. I am trying to print a label sent by Amazon so I can return an item. The printer says I can't print offline. i don't know what this means or what to do to get it to print the label. Please advise. Thanks.
Submitted: 10 months ago.
Category: Printers
Expert:  Ashik replied 10 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Printer offline means the computer is unable to communicate with Printer. Are you using a Mac or Windows PC ?

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