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Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 10649
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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WF-2540 Printer. Went away days - turned printer off.

Customer Question

WF-2540 Printer. Went away for 11 days - turned printer off. Returned, turned printer on. Some cartridges low. Replaced all. Prints beautiful picture, Text prints in bands -skips 3 - 4 lines
Submitted: 1 year ago.
Category: Printers
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

That's a natural consequence of leaving an inkjet printer turned Off, with cartridges in it, for over a week or so. They should be left On, even if idle... occasionally, once or twice a day or so (depending upon exact model brand design etc.) they will waste a little ink, preventing the nozzles from clogging, when left On.

You will need to run a nozzle cleaning cycle - or, a 'cleaning' cycle, but not Roller Cleaning - from the Maintenance functions provided by your printers software - or, from the Maintenance menu on the printer, perhaps.

Then wait about 10 min. to an hour or so, to let the waste ink soak in.

Then run another nozzle cleaning or Head Cleaning cycle.

Then wait a few minutes, then run a third cleaning. After that, you will probably see the colors all come out fine, including black, I hope.

Let me know how it goes, please. Thanks.

Customer: replied 1 year ago.
I printed out a beautiful picture and thought all was OK. Text, however prints out with skipped lines. I tried all maintenance. will keep try as you said, eh?
Customer: replied 1 year ago.
Are you still there Russell?
Customer: replied 1 year ago.
My e-mail is***@******.***
cell:(###) ###-####I know you said "I hope". What happens if it doesn't and I am not satuisfired?
Customer: replied 1 year ago.
Getting no response from Russel. Your advise is no more then what I have already done.
Signing Off.
Expert:  Russell H. replied 1 year ago.

I am still here.

Have you tried the head cleaning, *with pauses of 1/2 hour or more between them* ?

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