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WesPCDr
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1503
Experience:  Over 5 years as a computer and printer repair technician
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There is a blank line down the page of printed items coming

Customer Question

There is a blank line down the page of printed items coming out of the printer mode or a fax. Can this be easily fixed without a service call . The machine is a FAX -2840 and is reasonably new. I think it would be still under warranty.
Submitted: 10 months ago.
Category: Printers
Expert:  WesPCDr replied 10 months ago.

Hi, I can help with the issue.

Expert:  WesPCDr replied 10 months ago.

Sometimes the ink will leak onto the roller. Try removing any cartridges and use a damp paper towel to clean any rollers you can find.

Then try to print again. Basically, the rollers are dirty and need to be thoroughly cleaned.