I'm sorry about the issue. Was the printer working fine before installing Windows 10?
When you turn on the printer and plug it to the computer, does the computer make a sound?
Please reply at the box below. Thank you.
Please try the following:
-If that does not work, or if you do not like Windows 10, then you can click on the Start button, then click on Settings, then click on Update & security, then click on Recovery, then there, click on the option to go back to your previous Windows version.
When you are available, please type at the box below, then click on the Send button below to continue troubleshooting. Thank you.