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WesPCDr
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1503
Experience:  Over 5 years as a computer and printer repair technician
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Lexmark C544dn has vertical magenta streaks on print side of

Customer Question

Customer: Lexmark C544dn has vertical magenta streaks on print side of paper. Replaced magenta toner cartridge. Still happening. If I print black and white it does not show up.
JA: Thanks. Can you give me any more details about your issue?
Customer: What kind of details?
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Submitted: 10 months ago.
Category: Printers
Expert:  WesPCDr replied 10 months ago.

Hi, I can help with the issue.

Expert:  WesPCDr replied 10 months ago.

The magenta streaks are caused by a faulty drum. To fix the problem, replace the magenta drum cartridge.

They need replacing once this starts to happen.

Customer: replied 10 months ago.
I ordered a new set for $120.00 I hope you are right....
Expert:  WesPCDr replied 10 months ago.

Yes, in my experience, the drum causes this issue when printing that color.

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