Hello!Thank you for your question. I am Shefin and I look forward to helping you with your issue today.
Please let me know the operating system (E.g. Windows 7, Mac OS X 10.7) and connection type (USB or wireless), so that I can assist you better.Thank you.S H E F I N
Please right click on the Start button and select Control Panel. In Control Panel, select View Devices and Printers, listed under Hardware and Sound. Right click on the printer name and select Remove Device/Delete. You may have to remove the printer USB cable before doing that.
Then, from the View Devices and Printers, click Add a printer. Select Local printer and follow the on screen instructions to add it again.
Try printing again.
If the issue persists, or you have any questions, please be back and let me know.If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!Thank you!S H E F I N
Are you able to copy like Xerox without using the computer?
Have you tried deleting and adding the printer again?
S H E F I N