Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
That oil would not have come with the printer. Perhaps you purchased another item at the same time, but that oil belongs with a paper shredder, for lubricating the cutter bar. It does not pertain to your printer in any way, and should not be used in any part of the printer (it would actually cause more damage than good)
The only maintenance your printer needs is to be used periodically (preferably once a week) to keep the parts moving, and an occasional nozzle cleaning (from the tools/maintenance menu) if you notice any problems with the print quality.
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