I am the person that will be helping you today. May I ask how the scanner is connected to your system? (usb, wifi, network, etc)
I look forward to your response.
Thank you for the update.
May I start a remote screen sharing session with you so that I can better help you resolve this problem?
When the remote begins, a chat window will appear that we can use to communicate with each other.
Thank you for the update. For your SMTP server, you need to use the following information:Server: smtp.gmail.comSSL: EnabledPort: 465Enable Authentication and enter your username & password ***** the Gmail account.After you do that, it will work.
I look forward to hearing your feedback concerning whether or not your problem is fixed.
I hope to hear back that all is working. If this is so, please do not forget to rate my help on the top of this page (choose the number of stars and click the Submit button). If it is not, please respond below.
I will be standing by,Jason
Thank you for the update. It doesn't allow it at all? May I remote in now?
Follow the instructions below to begin the remote helping screen.
Remote page: http://remote.jasonfixedit.com
After clicking the link above, enter the following two digit number: 92 and click the circle button to start the remote application.
Are you still with me}?
In that case, use the following settings:SMTP Server: aspmx.l.google.comPort: 25You must also enable Authentication, enter your Gmail/Google username and password. That should work for you.
It should work. May I remote into your system now and locate the problem?
Hello,May I ask whether or not you still need help with this problem?Thank you,Jason