Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Are you using new/genuine epson cartridges, or generic/refilled ones?
Thank you for confirming.
This isn't a matter of setting anything wrong. As long as you installed the cartridge and got it into the slot properly, this isn't a cartridge issue.
These symptoms point to either a clogged/contaminated print head, or a faulty print head (or the logic board that controls it).
You can try going into the setup/maintenance menu on the machine and running the “clean print head” function repeatedly, up to 5 times total, testing after each.
If it still doesn’t print anything, you’ll need to do a manual cleaning as a next step.
Let me know the results, and I'll advise further if needed.