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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My printer xp 520 will not print. What do I do? Oscar

Customer Question

My printer xp 520 will not print. What do I do ?
Oscar Ellison(###) ###-####
Submitted: 10 months ago.
Category: Printers
Expert:  Michelle replied 10 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Let me know how is printer connected to computer usb or wifi

Customer: replied 10 months ago.
usb
Customer: replied 10 months ago.
no
Customer: replied 10 months ago.
What is the answer to my question ?
Expert:  Michelle replied 10 months ago.

ok...do you have windows or macos on the computer

when you try to print does the printer print a blank page or does nothing

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