I'm sorry about the issue? What's the model of your printer?
Are you trying to connect the printer to wireless?
Is there any error or message?
What is the model of your Internet modem/router device?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,
Was it working previously? Or is this a new printer or new internet modem / router device or new computer etc.?
When you are available, please type at the box below, then click on the Reply button below to continue. Thank you.