How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

Brothers printer MFC-J470DW Printing light

Customer Question

brothers printer MFC-J470DW Printing light
Submitted: 1 year ago.
Category: Printers
Expert:  Tim replied 1 year ago.

Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my very best to help you. If you like i can offer remote access and a call.

Expert:  Tim replied 1 year ago.

which light is on, can you give more detail please?

Customer: replied 1 year ago.
I have cleaned, aligned , I can see the picture, but the colors are light outlined in light black
Expert:  Tim replied 1 year ago.

I see, the picture is light.

Customer: replied 1 year ago.
this process is entirely too complicated and it's costing me money....I'm canceling and signing off! Joan R, Talkov