Are you trying to connect it with a usb cable or by wifi ?
ok. lets try it that way. what operating system is on the laptop ?
most newer ones should see it and automatically install it when you plug it in
yes that is what i mean.
plug the printer into the wall and then plug the usb cable into both the computer and the printer
see if it shows up on the computer under devices and printers
was it there before you plugged it in ?
try removing it from there
then reboot the computer and see what it does
were you able to remove it ?
did it come back if you were or were you unable to remove it ?