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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an Artisan 710 Epson printer. A few seconds after I

Customer Question

I have an Artisan 710 Epson printer. A few seconds after I turn it on I get the message "X Error" followed by "A printer error has occurred" "Turn power off and then on again". I do as instructed but it does not correct the problem. The message is surrounded by flashing lights.
The printer works off my Toshiba Satallite L505 lap top in a wireless mode off from a router to my lap top.
'For details, see your documentation of Epson.com
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you please tell me the specific printer error, it should give an exact code, such as 0xF1, or 0x9A