I'm sorry about the issue. is there any error or message?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
The reason is that whenever you install a new Windows version, you would usually have to delete and reinstall the printer's driver / software with the correct printer driver from the Canon website. I can do this for you; I will make sure to get your printer working on your Windows 10 computer. Please reply at the box below. Thank you.