I'm sorry about the issue. Does it let you select the correct printer name when at the print dialog in Word or email, etc.?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
Thank you for replying back. I do live online support; remote support will be easier and quicker for you as I will do all the troubleshooting steps for you.
Please accept the remote support offer, then please click on the website below in order to connect with me remotely:
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
And this is only a one-time support session per your request; there is no monthly payment. Thank you.
1. Click on the website below in order to connect remotely with me:
2. Then press at the same time the two keys Ctrl and J on the keyboard, then the Downloads window should open.3. Then there, open / run the item called Elsinore.ScreenConnect.Client and install it.Please reply at the box below. Thank you.
Yes, that's Mex amount. Are you available now? It should be a quick fix.
Tomorrow, can we continue in the afternoon from 12PM Pacific time or later? Thank you.