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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Our Brother 8850 won't print. There is no error number just

Customer Question

Our Brother 8850 won't print. There is no error number just a message saying it needs intervention. The printer says it has a memory problem, press the " X" to cancel. Also, my tablet won't connect to the printer. (IT USED TO) It shows the printer, but when I tell it to print, it says there is no printer. Thanks! Jeanne
Submitted: 10 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 10 months ago.

Hello and thank you for choosing JA for your support needs. Sorry for the issue. I need to know a few things. How old is the printer? Is this the fist time that this issue has happened?