How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I have a Mac OS X, version 10.6.8 and cannot print photos

Customer Question

I have a Mac OS X, version 10.6.8 and cannot print photos using the rear tray of my XP-950 printer. The manual is not sufficiently helpful, despite its length. When I load a piece of glossy photo paper in the rear feed, having selected all the right things under print preview on my Mac, there is no beep. When I click print there is no response from the printer, which is plugged in to power and the Mac and on. When I selected Print photos on the control panel screen, it thinks I want to print from a memory card, not my computer.
Can you please answer this email or call me, in VA, at(###) ###-#### ***** is not the sort of difficulty I expect from an Epson printer.
Thank you, ***** *****
PS: Is it really necessary to load only one sheet of photo paper at a time for the rear feed?
Submitted: 1 year ago.
Category: Printers
Expert:  Shefin replied 1 year ago.


Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Are you able to print other documents?

How do you connect the printer to the computer? Using USB cable?

Thank you.


Related Printers Questions