Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble, Carol.
Do you have the printer set up on your home wifi network?Any error messages?
I cannot, as I have no access to any billing matters.
I am an independent technician and I've spent my personal time, unpaid, in an effort to assist with the question for which you solicited my services. This site works on the honor system, and to that end, I have prioritized working with you ahead of other paying customers.
Although you’ve already paid your fee to the site, I am only compensated for my efforts when customers such as yourself leave positive feedback for my work.
To cancel/refund, you may do so yourself through the account or help page.
I'm not saying that I helped, only that I was attempting to do so with no reply from you.
I was simply explaining how the site works, and why could not invest any further time with you.
All you have to do is go to the help page and cancel it there.
Hello. My name is Michael. I can help you with your question if you still need assistance.
Please let me know.