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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Paper is jammed and I cant get the back and thought you may

Customer Question

paper is jammed and I cant get the back and thought you may be able to help
Submitted: 10 months ago.
Category: Printers
Expert:  Richard replied 10 months ago.

Hi there and welcome

If you open the printer where you put the ink cartridges in, can you see any paper jammed there?

Please let me know.