Hello. My name is Michael. I will be helping you with your question today.
This error means that the drum needs to be taken out and the area around it cleaned.
There is toner on the drum. Once this is corrected, it should work normally. Please let me know how you make out and if you need additional help.
That's a pretty good place for it. I respect it, and commend you for being decisive. Probably the course I action I would have taken. Time is money, right?
I would appreciate a moment of your time to rate my level of service at your convenience.