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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Canon Maxify MB2020 printer which is now not

Customer Question

I have a Canon Maxify MB2020 printer which is now not operational. The orange trouble light on the top front (right side does light up but the LCD panel does not come on.
What could be preventing the machine from firing up? Possible ink cartridge problem? or what else can I do or try.
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you tell me the specific lights, color, and pattern you're seeing?

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