Printer Repair Questions? Ask IT Technicians for Answers ASAP
Do you mean, you are selecting the "Black Ink Only" option ?
Do you mean you are pressing the black button on the printer and then, trying to print from the PC ?
Thanks for the update, the button you are using on your printer is used to make black and white copies and not for printing black from your PC. If you want to print black from your PC then, you have to change the print settings from your PC, do you have tried that ?