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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I can print a test page with my BrotherMFC-9010CN via

Customer Question

I can print a test page with my BrotherMFC-9010CN via myMacbook and USB connection but cannot print anything else. The printer has ink, has no jams and will copy. why can't it take other commands from my Macbook. It always used to.
Submitted: 10 months ago.
Category: Printers
Expert:  Kamil Anwar replied 10 months ago.

May i connect with you remotely to troubleshoot the issue directly? Thanks