Hello. My name is ***** ***** I'll do my best to assist you. First, can you tell me what operating system your computer has and how long ago this problem began?
Thank you. I will open the question back into the que for experts with experience with macs. Sorry, I thought this was on a windows machine. You will see when another expert responds.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Does it try to print but outputs a blank page? Or is it entirely non responsive?Is the printer more or less than a year old?
I’ve attempted to accept your call request, but it appears to have failed on your end due to a payment issue. You may need to increase your deposit or clear a security hold on your account. I’ll resend a new phone offer from my end that may be more readily processed.