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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 31124
Experience:  Printer and scanner problem resolver for over 15 years
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Paper jam

Customer Question

paper jam
Submitted: 10 months ago.
Category: Printers
Customer: replied 10 months ago.
Paper jam. I can't figure out how to get to the jammed paper to pull it out
Expert:  Richard replied 10 months ago.

Hi there an welcome

Can you open the printer up to where you put the ink cartridges in Brooke and from there you should then be able to access the printer and pull it out.

Do this while the printer is powered off.

Let me know how you go please.

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