Hello. My name is ***** ***** I'll do my best to assist you. Was the icon on your desktop yesterday, or the day before?
Thank you. Let's try a system restore. This won't affect any of your files, only the settings of the computer. Essentially, it brings the computer back to its state at a previous date. Please click start, into the search box type system restore. Select the link that appears and choose to restore to an earlier time. Follow the prompts and the computer will restart when done. If system restore does not launch, if for example, it was never enabled, then we have more options. First, do you know what the program was called. If not, try clicking start, and choose "all apps". Scroll through the list and let me know if you recognize the program used to transfer.