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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Epson WorkForce 645 printer will not print from computer.

Customer Question

Epson WorkForce 645 printer will not print from computer. The Now Printing box appears briefly followed by a box named Recipient Setting 1/3. there do not appear to be any instructions until closed/cancelled followed be the Transmission wizard with the notation want to cancel transmission, yes or no?
Submitted: 11 months ago.
Category: Printers
Expert:  Russell H. replied 11 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Is your Epson printer a networked or wireless printer?

Has your printer worked, before this, in the current setup? or is this a new setup that has not been gotten working yet?

Also, I suspect you have an Apple computer from the sound of it - if so, what version of MAC OS X is on it?

(And if you have a Windows computer instead, what version of Windows is on it, please?)