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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 4929
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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I need someone to setup my Pixma MG 5220

Customer Question

I need someone to setup my Pixma MG 5220
Submitted: 11 months ago.
Category: Printers
Expert:  Shefin replied 11 months ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Have you recently changed any network settings or Router?

If no, try the instructions below.

  1. Choose System Preferences from the Apple menu.
  2. Choose Printers & Scanners.
  3. Hold down the Control key as you click in the list at the left, then choose “Reset printing system” from the menu that appears.
  4. Then, click the + (plus sign that you see on the print & scan window, and not on the keyboard) sign to add printer. Select your printer from the list.

    Note : Make sure that you are resetting the printing system before adding the printer.

If you are still not able to detect the printer, you have to setup wireless again on the printer. In order to setup wireless, follow the instructions in the document below.

http://downloads.canon.com/wireless/setup_MG5220_mac.pdf

After setting up wireless, try adding the printer.

If the issue persists, or you have any questions, please be back and let me know.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!
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