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Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 10138
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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I just changed the toner cartridge on my HL-5340D and there

Customer Question

I just changed the toner cartridge on my HL-5340D and there are three black dots on each printed page
Submitted: 1 year ago.
Category: Printers
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

If the pattern of black dots (three) always repeats itself identically down the page, then you probably didn't have a bad toner cartridge, but rather, a defective (slightly scarred or dinged) drum. It is damage to the drum that always repeats exactly as a pattern on each page, in this sort of printer.