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Is it only the red light that is lit, the third light down?
Or are other lights lit up as well?
Lets start by completely unplugging the printer from power for about 3 minutes. Dont just turn it off, unplug it.
Then, while its unplugged, open the paper trays, remove all paper.
Then, plug the machine in and turn it on. Now, make sure to insert paper into the cassettes ( paper trays )
Does that get rid of the red light, or is it still present?
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