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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a PIXMA MX920 printer connected to my LAN. It works

Customer Question

I have a PIXMA MX920 printer connected to my LAN. It works fine for printing from my IPhone and older MAC devices but has stopped printing from my MAC with OS X El Capitan 10.11.2. or my Windows computer using Windows 10. Is there incompatibility with the Canon Drivers or is there another problem? Can it be fixed?
Submitted: 1 year ago.
Category: Printers
Expert:  Kamil Anwar replied 1 year ago.

It does appear to be compatible. May i connect with you remotely to troubleshoot and fix the issue directly - or would you like me to assist via question/answer mode? Thanks