Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble, Lavon.
Can you please tell me the exact error/code it is giving? For example 0xF1.
It should be giving you something more specific. Look carefully at the screen for a code number.
If you don't' see it, unplug power for 60 seconds then check again
Thanks? Any change?