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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My pixma mx300 alarm light is on have pressed ok ad it won't

Customer Question

Hi! My pixma mx300 alarm light is on have pressed ok ad it won't go out also the check ink is on and i put in new ink
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Do you see any specific error code/number?

If not, any pattern to the flashing light (flashes 22 times, pause 22 more, etc)?

Customer: replied 1 year ago.
check ink V163 COL
Customer: replied 1 year ago.
the alarm light isn't flashing it's constant
Expert:  Nathan replied 1 year ago.

Are you using genuine canon inks, or generic/refilled ink?

Customer: replied 1 year ago.
problem solved
Expert:  Nathan replied 1 year ago.

You opened a new question, which means you're charged twice as much.

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