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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 31287
Experience:  Printer and scanner problem resolver for over 15 years
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Canon pixma mx922 printer in error state, does not print

Customer Question

canon pixma mx922 printer in error state, does not print
Submitted: 11 months ago.
Category: Printers
Expert:  Richard replied 11 months ago.

Hi there and welcome

Can you please remove the power to the printer and the wifi router (so disconnect them from the power sockets) and shut off your computer

Wait 5 minutes, then connect the power to your wifi router.

Wait 5 minutes then connect the power to the printer and turn it on.

Then power on your computer and tell me if it will now print please.

Let me know the results.

Thank you

Customer: replied 11 months ago.
did not work going to try again
Expert:  Richard replied 11 months ago.

whats the exact error it is giving you please?