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JKalman
JKalman, Engineer
Category: Printers
Satisfied Customers: 553
Experience:  I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
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I have a Acer Laptop running windows 10. I have a Canon

Customer Question

I have a Acer Laptop running windows 10. I have a Canon MG5320 and it is constantly going offline ( I connect to it wirelessly. )The other problem is even when it is on line I can get it to print but no scan function.
Submitted: 11 months ago.
Category: Printers
Expert:  JKalman replied 11 months ago.

Hello. My name is ***** ***** I can help you with your problem. I suggest uninstalling the software for your printer, using the Windows control panel to uninstall programs. Then reinstall the driver software from your cd.

Expert:  JKalman replied 11 months ago.

Are you still interested in solving your problem, or has your problem already been solved?